Our Service

Here at Tarpaulins Direct we are dedicated to putting our customers first; we believe in providing you with a fast, personal and highly professional service. You can contact us online, by phone, letter or fax and be sure of a speedy response.

You can trust that your order will receive our prompt attention. We aim to deliver all orders within 7-10 working days and next day or 48 hour delivery is available on request.

Our advisors are on hand seven days a week on 01904 698833 to deal with any of your queries. Our trained advisors have bags of experience and will answer any questions you may have about tarpaulins and sheeting accurately and professionally.

Refund Guarantee
All our products are backed by our 30 day exchange or refund guarantee. If you’re not completely satisfied with your purchase, simply return it (unused) and we will either exchange it or refund your money – your choice. This does not affect your statutory rights. To arrange a return please contact our customer services team on 01904 698833, weekdays 8am-5.30pm, and in summer 10am-3pm on a Saturday. An answerphone is in operation out of hours.