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Frequently Asked Questions How long will my order take to be delivered? Standard delivery is 5-7 working days, however we can offer a 'Next Day' or '48 Hour Delivery' service if you require your order quickly. Can I have my order delivered to a different address? Yes. When you place your order you can add a different delivery address. If the billing address is different to your delivery address the invoice will always be sent to your billing address. Please remember your billing address is the address at which your credit card is registered. How much will my delivery cost?
Items weighing over 30kg may incur a higher delivery charge. If the cost for postage is different to the above we will contact you by phone to advise you. Your parcel will not be sent out until the delivery charge has been agreed with you. What is the latest time in the day you can place an order for next day delivery? 3:15 pm is the latest time you can place an order over the internet for next day delivery, if you miss this time you can call our sales team on 01904 698813 before 4.00pm to place your order. How can I track my order? We can chase all orders via our parcel tracking system and will advise you where your order is at any time. Please either e-mail our Customer Services Department or call 01904 698813 within the following hours:
How do I know if an item is out of stock? All orders placed are checked on a daily basis.
We will contact you by phone if any of the items on your order are
out of stock Can I change or add to an order? Yes. Just call our Customer Services Department on 01904 698813 and we will be happy to help. Which credit cards can I use for payment? We will accept Visa, MasterCard, Switch and Delta. Unfortunately we cannot accept American Express Cards. How do I return an item? Faulty Items Contact our Customer Services Department and they will arrange for the collection of any faulty items with our carriers. Once we have received the items we will arrange a replacement to be sent out within 48 hours. Non Faulty Items If any item does not meet your expectations you can return this to the postage address below. This must be returned unused within 30 days of receipt of your order. We advise that you obtain proof of the return from the carrier. Please note Bradshaws can only cover the cost of return for faulty or damaged items. Address for Returns
Which Carriers do you
use? Bradshaws use a variety of carriers depending on the size of the parcel and shipping address. We use Interlink or DHL. How do I dispose of my old electrical equipment? (WEEE Directive Information)For information on how to dispose of any old electrical equipment you may have (such as flood pumps), click here to see our WEEE Directive information. |
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| Tarpaulins Direct (UK) - suppliers of tarpaulins, tarpaulin accessories (rope, reusable eyelets and ties), plastic and polythene sheeting, car seat covers and many types of weather proof covers. |
